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SHIPPING & RETURNS

SHIPPING POLICY

All items excluding "made to order" items are shipped within 2-4 business days. Once an order is shipped it is your responsibility to track and keep update of when your item is arriving. 

Express shipping: All express shipping orders are shipped next day and ship "next day air".

Made to order: all made to order items ship as discussed via email.

for any questions or  concerns please email us at

SHOP@itsfordexter.com 

RETURN & EXCHANGE POLICY

RETURNS

 

IF YOU ARE NOT SATISFIED WITH YOUR PRODUCT, OUR RETURNS POLICY ALLOWS YOU TO RETURN ALL ITEMS WITHIN 10 BUSINESS DAYS. (EXCLUDING CLEARANCE ITEMS.)

All clearance items are final sale.

 

ITEMS SHOULD BE RETURNED IN THEIR ORIGINAL PACKAGING WITH ALL TAGS ON THE ITEMS. ANY PACKAGES RETURNED DAMAGED WILL NOT BE REFUNDED. PLEASE INCLUDE YOUR PACKING SLIP IN YOUR RETURN PACKAGE. 

 

To request a refund please email us at SHOP@ITSFORDEXTER.COM to start the process. 

REFUNDS

 

 YOU WILL BE RESPONSIBLE FOR PAYING FOR YOUR OWN SHIPPING COSTS FOR RETURNING YOUR ITEM. SHIPPING COSTS ARE NON-REFUNDABLE. IF YOU RECEIVE A REFUND, THE COST OF RETURN SHIPPING WILL BE DEDUCTED FROM YOUR REFUND.

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